Shipping Policy

Last updated: 7 October 2026

Shipping Policy

NOMBERONE — WENZHOU ITRAVEL LUGGAGES CO. LTD.

1. Scope

This Shipping Policy applies to all wholesale shipments of luggage, bags and related products supplied by WENZHOU ITRAVEL LUGGAGES CO. LTD. (brand NOMBERONE) to business customers. We ship in bulk — by carton and by container. We do not operate retail single-piece delivery and we do not provide an online shipping calculator. Freight is arranged and quoted individually for each order, separately from the price of the goods.

1. Lead Times

Order type | Typical lead time | Clock starts from
——————————————–+———————————-+——————————-
Stock items (standard model, standard colour)| 7 days | Deposit received and cleared
Custom logo / packaging only | 12-18 days | Artwork and packaging approved
OEM / ODM production | 25-30 days | Sample, artwork and colour approved
Sample orders | 3-5 working days (stock) | Order confirmation / artwork approval
| 10-15 working days (custom) |

Lead time begins on the later of (a) receipt and clearing of the deposit and (b) approval of artwork, packaging and colour samples. Please note that our factory closes for approximately two weeks around Chinese New Year and that shipping space and freight rates tighten in the four weeks before and after the holiday — for shipments needed around that period, please plan 45-60 days ahead.

1. Shipping Methods

Method | Best for | Transit time | Notes
—————————————-+———————————–+———————+————————————————-
Sea freight – FCL (20GP/40GP/40HQ) | Large volume, full container | 20-40 days | Lowest cost per unit; for containers from 20GP up
Sea freight – LCL | Shipments below a full container | 25-45 days | Charged per CBM, minimum 1 CBM; consolidation adds time
Mixed / consolidated container | Several models and colours | Same as FCL | No per-model minimum; we build the loading plan
Rail freight (China-Europe) | EU destinations, inland delivery | 18-28 days | Good for Poland, Germany, Czech Republic
Air freight | Urgent orders, medium volume | 5-10 days | Charged on chargeable weight; higher cost
Express courier (DHL/FedEx/UPS) | Samples, small spare-part lots | 3-7 days | Door to door, full tracking

1. Ports and Trade Terms

Loading ports: Ningbo, Shanghai, Shenzhen and Qingdao, as agreed at the time of order.

Default terms: EXW Wenzhou, or FOB Ningbo / Shanghai. Available on request: CIF, CFR, FCA, DAP and DDP (for selected destinations). All shipments are governed by Incoterms 2020; the term stated on the Proforma Invoice governs the order.

1. Mixed Container and Consolidation Service

We consolidate multiple models, sizes and colours into a single container so that you can build a broad assortment without meeting a minimum order quantity for each model. Send us your target mix and we will return a loading plan showing cartons, CBM, gross weight and container utilisation for your approval before booking. The minimum for a consolidated shipment is one 20GP container, or ___ CBM. On request, we can also hold finished goods at our warehouse free of charge for up to 30 days so that several production batches can be combined into one shipment.

1. Order Processing — and What We Send You

2. Order confirmed and deposit cleared — production slot booked

3. Materials and components prepared against your confirmed specification

4. In-line and final quality inspection; AQL sampling available on request

5. Photographs of finished goods and packing

6. Container booking, with loading plan submitted for your approval

7. Loading, with photographs and video of the container, seal number and carton count

8. Shipping documents issued

9. Progress updates until the vessel departs, followed by tracking information

For every shipment we send you loading photographs, the container seal number and the carton-level packing list, so that you can verify the loaded quantity before the container leaves China.

1. Documents Provided

• Commercial Invoice
• Packing List (carton level)
• Bill of Lading — original, telex release or sea waybill, as agreed
• Certificate of Origin — CO, Form A, Form E or other FTA certificate on request
• Fumigation or heat-treatment certificate where wooden pallets are used
• Test reports and factory audit documents (ISO 9001, BSCI and third-party inspection reports) on request

Documents are normally issued within 3-5 working days after vessel departure.

1. Freight and Surcharges

Freight is quoted separately and depends on the destination port, container type, season and available carrier space. Freight quotations are valid for 7-14 days. Where the agreed Incoterm places them on the Buyer, the following are for the Buyer’s account: peak season surcharge, general rate increase, currency adjustment factor, terminal handling charges, documentation fees and any destination-side charges. Where we quote DDP, all import duties and clearance charges are included as stated on the invoice.

1. Cargo Insurance

Cargo insurance is not included unless expressly agreed in writing. We can arrange all-risk marine cargo insurance at 0.3% of CIF value on request — please state this at the time of order confirmation. Where the Buyer arranges its own insurance, we will supply the shipping details required by your insurer.

1. Customs Clearance, Duties and Taxes

Under EXW, FOB, CFR and CIF terms, import clearance, import duties, VAT or GST, anti-dumping duties where applicable, destination port charges, demurrage and detention are the Buyer’s responsibility. We will supply the documents reasonably required for clearance. Please confirm any destination-specific labelling, certification or packaging requirement at the time of order, as these must be built into production and cannot be added afterwards.

1. Tracking and Updates

After loading we provide the container number, seal number, vessel name, voyage number and estimated time of arrival. We notify you at each key milestone: booking confirmed, container loaded, vessel departed and vessel arrived. Where a Bill of Lading is issued, the carrier’s tracking reference is provided so that you can follow the shipment directly.

1. Delays

We are not liable for delays caused by carriers, port congestion, customs inspection, weather, strikes, war, epidemics or other events beyond our reasonable control. Where a delay is caused by us — for example a production delay — we will inform you immediately, provide a revised schedule and, where a contractual delivery date was agreed and missed by more than 15 days, discuss compensation for the affected shipment with you in good faith.

1. Loss or Damage in Transit

Risk passes according to the agreed Incoterm. Please inspect the container seal on arrival. Where goods are lost or damaged in transit, note the loss or damage on the carrier’s delivery receipt, notify the carrier within the period stated on the Bill of Lading (usually three days), and, where insurance was arranged, submit a claim with photographs. We will provide all supporting documents — commercial invoice, packing list, loading photographs and video, and carton-mark records — to support your claim.

1. Public Holidays

Our factory and offices are closed for Chinese New Year (approximately two weeks, dates vary each year), National Day (1-7 October), Labour Day (1-5 May) and other statutory Chinese public holidays. Production and documentation schedules falling within these periods will be confirmed with you in advance.

1. Contact

For any question about shipping, lead time or documentation, please contact:

WENZHOU ITRAVEL LUGGAGES CO. LTD. (brand: NOMBERONE)
Email: sales@itravel-luggages.com
Tel / WhatsApp: +86 186 7158 7788
Website: https://www.itravel-luggages.com